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At Cabin Cozy, we stand behind the quality of the products we offer and want every purchase to be positive. We offer a 14-day money back guarantee on all our products (excluding shipping charges.) We ask that merchandise is returned or exchanged in the condition it's purchased. We reserve the right to refuse refund if this condition is not met.
If you discover an item has a manufacturer's defect or was damaged during transit, please reach out to us as soon as possible and we will accept the item for return or exchange with proof of purchase.
If there are specific questions we encourage you to reach out and contact us via phone or email.
Once an order has been placed you will receive a notification by phone or email that your order has been received. Please allow 2-3 days for orders to be processed. All orders will be fulfilled in the order they are received.
Shipping:
Orders are shipped before 1:00pm Monday thru Friday. We do not ship on Saturdays, Sundays, or Holidays.
Order Pick-up
If an item is being picked up at our location in Westford, we will contact you when your order is ready to schedule a pickup time.
We comply with the U.S. Privacy Policy and regulations with respect to all U.S. residents. All personal information that is shared remains private and confidential.
Copyright © 2022 Cabin Cozy Flax Packs - All Rights Reserved.